Legal

Terms & Conditions.

The terms that govern your use of Saachii Studios facilities, memberships and services.

Introduction

By creating an account, purchasing a membership, making a booking, reserving a locker or using any Saachii Studios facility, you agree to be bound by these Terms. These Terms apply to all current and future bookings and services offered by Saachii.

1

Definitions

"Booking" means any reservation made through the Saachii platform. "Membership" means any subscription package offered by Saachii. "Practitioner" means any person using the platform for business purposes. "Premises" means any location operated by Saachii Studios.

2

Business Purpose

Practitioners confirm that bookings and memberships are obtained wholly or mainly for business purposes.

3

Nature of Service

Saachii provides access to salon chairs, treatment rooms, wellness spaces, lockers and facilities on a revocable licence basis only. No tenancy, lease, partnership or employment relationship is created.

4

Independent Practitioner Status

Practitioners operate independently and remain solely responsible for clients, treatments, outcomes, insurance, qualifications and compliance.

5

Verification & Insurance

Saachii may require identification, proof of address, qualifications and evidence of insurance before granting access.

6

Bookings & Access

Bookings are confirmed only when recorded on the platform. Access credentials are personal and must not be shared.

7

Memberships

Saachii may amend memberships, pricing, credits, booking rules, facilities and services on reasonable notice.

8

Payment

All fees are payable when due. Practitioners must maintain valid payment details. Failed payments may result in immediate suspension.

9

Cancellations & Credits

Basic Membership bookings are non-refundable. Pro Membership bookings cancelled more than 48 hours before the booking start time receive a credit. Credits expire after 30 days, are non-transferable and have no cash value. Cancellations within 48 hours are non-refundable.

10

Chargebacks

Saachii may suspend access and recover costs associated with chargebacks or disputed payments.

11

Practitioner Obligations

Practitioners must comply with all laws, maintain insurance, behave professionally and keep appropriate records.

12

Anti-Poaching

Practitioners must not solicit clients belonging to other practitioners or interfere with another practitioner's business.

13

Other Practitioners' Property

Practitioners must not use or interfere with another practitioner's equipment, tools, stock or consumables without permission.

14

Cleaning & Hygiene

Spaces must be left clean and hygienic after use.

15

Sharps & Clinical Waste

Sharps must be disposed of in approved sharps containers. Improper disposal is a serious health and safety breach.

16

Equipment

Practitioners are responsible for the safety and compliance of equipment brought onto the premises.

17

Salon Chair Rules

Workstations must be cleaned after use and all hair removed.

18

Treatment Room Rules

Treatment rooms must be maintained in a clean, professional condition.

19

Lockers & Storage

Locker access is available to eligible members only. Failed payments may result in immediate suspension of locker access. If payment remains outstanding for 7 days, Saachii may open the locker, remove contents and store, dispose of, donate, recycle or otherwise deal with the contents. Costs may be charged back.

20

Abandoned Property

Property left on the premises may be removed, stored, donated, recycled or disposed of. Saachii may recover associated costs.

21

CCTV

CCTV may operate in communal areas for safety, security and compliance purposes.

22

Data Protection

Practitioners are independent data controllers responsible for compliance with UK GDPR and applicable legislation.

23

Marketing

Practitioners grant Saachii permission to use their business name, logo and publicly available content for promotional purposes unless they opt out in writing.

24

Compliance Charges & Recovery of Costs

Minimum charges may apply: Late Checkout £100; Unauthorised Use of Another Practitioner's Property £150; Emergency Call-Out £150; Damage to Premises £250; Improper Sharps Disposal £500. Saachii may recover additional costs exceeding these amounts.

25

Limitation of Liability

Saachii is not liable for treatment outcomes, practitioner property, loss of profits, revenue or business opportunities except where liability cannot legally be excluded.

26

Indemnity

Practitioners indemnify Saachii against claims, losses, liabilities and expenses arising from their services, clients or breach of these Terms.

27

Force Majeure

Saachii is not liable for delays or failures caused by events outside its reasonable control.

28

Suspension & Termination

Saachii may suspend or terminate access for safety concerns, non-payment, misuse of facilities or breaches of these Terms.

29

Notices

Saachii may provide notices electronically through the platform or registered email address.

30

Severability

If any provision is found unenforceable, the remaining provisions shall remain in effect.

31

Entire Agreement

These Terms constitute the entire agreement between the parties.

32

Governing Law

These Terms are governed by the laws of England and Wales.

33

Electronic Acceptance

Acceptance through the Saachii platform constitutes a legally binding agreement.

34

Practitioner Declaration

By using Saachii, the Practitioner confirms that they hold appropriate qualifications and insurance and agree to these Terms.